In order to book a property you can either do it yourself through our web site ( before check the availability) or write us. Booking through our web site is very easy. If you would like us to make the booking for you, we will need to know your full mailing address, a phone number where we can reach you in case email is not working, and, of course, the name of the property you would like to book, along with the dates of your stay, and your party size. Go to top
There are no "hidden" booking fees when you rent from rentalsinitaly.it, not any kind of fees or taxes to add to the rental price. All you pay is the rental fee, as indicated in the rate plan of the villa of your choice, and, for some of the villas, some additional local costs. Costs to be paid locally are clearly indicated right below the rate plan, and they are confirmed to you in writing, so that when you arrive at your villa there are no misunderstandings or bad surprises. o to top
We are usually able to arrange check-in and check-out on any day of the week. If you are considering to rent not from Saturday to Saturday you will email us and we will do our best to find a solution.Go to top
Just a single email will do. Your request is received by our staff, who is knowledgeable about all the apartments or villa that we represent, and can help you choose the best one for your needs. Go to top
No, we have decided to offer a web catalogue instead of printing one. The web catalogue allows us to keep rental costs low, and to present the properties with more details and more pictures than we could provide in a traditional print format. Go to top
No problem! Each property will welcome up to the advertised number of guests. You can always add more names at later times, provide that the number of sleeping places shown on the description of the property is not exceeded. Please inform Us as soon as possible, minimum 24 hours before your check in date, to set perfectly the linen and towels for your party. Go to top
Yes, as registered official merchant we accept Visa, MasterCard and American Express trough our credit card secure payment system or trough our PAYPAL account. Payments can be also made by Bank transfer.Go to top
Clients most often comment on the incredible feeling of living amidst the deep layers of Italian culture and history. However, sometimes it may happen that they complain the lack of an American-style shower. Italian houses often have a tub with a shower wand, instead of a separate shower. Along with the charm and history you may also find old plumbing and you might need to be patient with the drains. Also, stoves, washing machines, and other appliances may work rather differently than at home, ask the property owner to show you how things work! Go to top
Sometimes they are, sometimes they are not. It depends on the property. Whether linens and towels are already included in the price of the rental is up to the owner. Read the "Rental rules" and "included in the price" sections on the web page that describes the property to find out. When they are not included in the rental price, linens can be requested as an extra. In this case you will pay for them at the property. Pillows and blankets are always available at no extra cost.Go to top
Unless the property description states otherwise, the swimming pools usually are open from the beginning of June and are closed by mid-September. Advertised outdoor activities and facilities (boat tours, beach facilities, horse riding and so on…) might not be available at all times, especially during the low season, depending on the weather. If there is something that really matters to you we kindly ask to check with us before your reservation is confirmed. Go to top
Italian appliances might work differently than the ones found in other countries. In Italy you will find gas stoves, rather than electric stoves, sometimes with a glass cover that needs to be lifted before you light the flame. It is always a good idea to ask the property owner, upon check-in, how to use the washing machine and the coffee pot. Go to top
On departure you should inform the property owner of the damage. The owner might deduct the amount needed to repair the damage from the security deposit. Contact us at any time if you need assistance. Go to top
Italian beds are often a little shorter than standard beds. It is also common to push two twin beds together instead of having a single king size bed. Even when you have a single king size bed you may find that two mattresses are being used. A single bed is usually 90 cm wide. A double bed is 160 cm wide. It is not uncommon to find bunk beds (two beds, one on top of the other). Go to top
The cancellation policy, with the actual dates and amounts reimbursed, is clearly displayed on the Terms page. Go to top
We will send you directions to get to the property as soon as we receive the booking deposit for your reservation. The property owner or a representative will be waiting for you at the property or at another easy-to-find spot, as described in the directions. Alternatively, we provide you by email a www.googlemap.com link. Go to top
It depends on the period you're booking. If you plan to reserve a property for a vacation taking place in the months of May, September or October, make your reservation eight months in advance. If you plan to make your reservation for June, July or August it's better to reserve from ten to twelve months in advance. Go to top
A long-term discount is available if you reserve a property for one month or longer. E-mail us for details. Go to top
If there is any problem with the property you can call either us or the property owner. While you stay in one of our properties we are always around, and provide you with a dedicated local phone number where our agents can be reached 24 hours a day, 7 days a week. All you need to do is let us know you need us! Go to top
We usually have extra pictures of the properties and can provide you with all the details you need. We have visited each property and know each property owner – just ask! Go to top
Normally check-in is between 4 p.m. and 8 p.m. on Saturday afternoon. Checkout is normally by 10 a.m. on Saturday morning. In between, the properties are cleaned – we kindly ask you that you give the owner adequate time to clean up the house. If you can't help arriving before 4 p.m. please let us know. Go to top
You won’t need a car in Sorrento and on the Amalfi coast, where public transportation is available. In the amenities section for each property we give you our advice on whether a car is recommended, needed, or not necessary. Go to top
Please e-mail us we will gladly answer all of your questions. Go to top